FAQ

1. What is needed of me to get the website started?
   It only takes about 10-15 mins to get an account started with us. We would just take down some basic information from you, along with a major credit card or checking account and you’d be able to start working on your site immediately.
2. I already have an existing website; can I keep the same domain?
   Yes of course. A representative from our customer support dept will assist you in getting your existing domain name redirected to the new site with us and we can move over any information that is yours from the current site for you. Included Free Of Charge.
3. How long does it take to get something started?
   The site will come pre-populated with close to 90% of the content that you will need as well as a huge selection of site designs. The only thing that’s missing is your personal information (bio’s, pictures, etc) We will assist you in getting that information onto the site right away. You can also adjust any of the content, images and design to really customize the site. We’ll do it for you if you would rather or you can handle much of this yourself. It’s Up To You!
4. How does this process work?
   We take down some basic information and you’re able to start working on the website within a matter of minutes. This includes placing support requests, calling us on the phone or via email for changes, or adding new pictures & videos.
5. What is included for the $39.95?
   Virtually everything that you’ll need to have a fully functional website. This includes the hosting, support, design, emails, content, domain name & more. You have the capability of adding as much content as you like. There is no additional fee to edit the design or add content (pictures, video, links, etc.). If you’re looking for additional marketing for the website, please take a look at our gold package
6. I noticed there is no contract and no set-up fee, what if I wish to cancel?
   If you ever wish to discontinue service with us all we ask for is 14 days written notice. If we purchased a domain name for you, that is yours as well as any content that you provided.
7. How long until my site is viewable to the public?
   If it is a brand new domain that you haven’t used before it will usually take approximately 48-72 hours. If we are transferring an existing site for you, it may take up to a week depending upon how fast we receive the necessary transfer information.
8. What makes your company different than your competitors?
   We have been able to provide dentists with completely customizable high-end websites, excellent search engine results, and outstanding support (We’ll Do It For You) for many years. This is all at a very low monthly rate without a contract or set-up fee. Our business model is built on the concept of providing top-notch service to our clients and ensuring the utmost satisfaction.
9. I practice in a very saturated location, will I be found?
   With one of our marketing packages, we will work to get you found by your main keywords in your city. Search Engine Optimization is a process and every situation is unique to the practice. We will discuss your expectations and provide realistic answers and time frames to reaching these results and maintaining them.
10. Can the designs be customized?
    All designs can be customized to your liking. If you would like to change anything like a color, background or an image, we’re happy to adjust it for you. If you would like a completely custom design from scratch that is made to your specifications our design team can provide you with a quote for the development of the new design.
11. Who makes changes to the site?
    You have a few options. We give you full access to edit your website using our client editor, however you also have unlimited support with us. We are happy to make the changes and edits for you.
12. I don’t already have a domain name, will you purchase one for me? Who owns the domain name?
    If you don’t already have a domain name, we can purchase one for you and it’s yours to keep should you decide to leave. The domain is included for the first year and is just $25 each year after to renew it.
13. How does the billing work?
    We accept Visa, Mastercard, American Express, and e-Check and payment is automatically processed each month. You also can pre-pay for the year and receive a 10% discount.
14. Who owns the website?
    All content or design we provided will stay with us. Any content (pictures, text, videos, pdf’s, etc) that you’ve provided is yours to keep.